Terms & Conditions

About us

Hudson’s Hearth & Hedgerow is an online shop offering home, garden and lifestyle products curated with a focus on rustic living, natural textures and thoughtful design.

If you have any questions about these terms, please contact us using the details at the bottom of this page.

Products and descriptions

We take care to ensure that product descriptions, images and pricing are as accurate as possible.

However, slight variations in colour, finish, texture or appearance may occur, particularly where products are handmade, natural or crafted from individual materials.

We reserve the right to update product descriptions, pricing and availability at any time without prior notice.

Orders

When you place an order through our website, you will receive confirmation that your order has been received.

Acceptance of your order takes place when your items are dispatched. We reserve the right to refuse or cancel an order where necessary, including where a product is unavailable, incorrectly priced or where there is an issue with payment.

Pricing and payment

All prices shown on the website are displayed in pounds sterling.

We reserve the right to change prices at any time, but any changes will not affect orders already placed and accepted.

Payment must be received in full before goods are dispatched.

Delivery

We aim to dispatch orders promptly, but delivery times may vary depending on stock levels, supplier availability and whether an item is made to order or personalised.

Any delivery dates given are estimates only and cannot be guaranteed.

Returns and refunds

Please refer to our Delivery & Returns page for full details of our returns and refund policy.

Where a return is accepted, items must be sent back unused, in their original condition and in suitable packaging.

Made to order and personalised items

Items that are made to order, customised or personalised to your request are non-returnable unless faulty or incorrect.

It is the customer’s responsibility to check any personalisation details carefully before submitting an order.

Availability

All products are subject to availability. In the event that an item cannot be supplied after an order has been placed, we will contact you as soon as possible and arrange an appropriate refund where required.

Liability

We do our best to ensure that all products are supplied as described and in good condition.

Nothing in these terms excludes or limits any rights you have under UK consumer law.

To the fullest extent permitted by law, our liability shall be limited to the purchase price of the goods ordered.

Website use

All content on this website, including text, images and branding, belongs to Hudson’s Hearth & Hedgerow unless otherwise stated and may not be copied or reproduced without permission.

We reserve the right to update or withdraw website content at any time.

Contact us

If you have any questions about these Terms & Conditions, please contact:

Email: hello@hedgerowliving.co.uk